We know that in order to benefit at maximum of our products, to just acquire the application is not enough. It needs to benefit of quick, efficient and friendly assistance and support. In order to achieve these objectives we give the users these options.

Before contacting us

In order to save everyone some time, we'd like you to do a few things before you contact us.

• Have you consulted the HTML Help manual?
• Have you searched the knowledge base and community forums?

If you checked in the sources above and didn’t find a resolve to the problem then its time to contact support. Before this write down the error message (if it’s the case) and the operating system on which you run the application. Also prepare a short description of what you are trying to do.

How to contact us

We give the client several ways to contact us so almost everyone can benefit from our services. The technical assistance service is prior to any other incident. To guarantee your support service you need to acquire separately one of our services: software insurance or technical assistance.

Technical Support 1 Phone: +04 031 805.48.60 Fax: +04 031 805.48.62 E-mail: Yahoo Messenger:

Technical Support 2 Phone: +04 031 805.48.61 Fax: +04 031 805.48.62 E-mail: Yahoo Messenger:

For more information about technical support see the support page.

---